Digital Banking

Engaging the Unengaged Roundtable

Date: 10th May 2024 (EDT-11:00, CET-17:00, UK-16:00)

Who is this for: Directors and above working at financial services organisations with over 2 million retail customers.

A roundtable of six people discussing non-responding customers in high trafficked digital channels. For example, what to do with the customer that’s logged into mobile banking every day for a year and hasn’t tapped any of your last 365 next-best-actions?

Attendee Requirements:

  • Currently work at a financial services company with 2M+ retail customers and be involved in customer marketing.

  • Have at least a basic understanding of next-best-actions.

  • To actively engage in discussions with other roundtable attendees.